Dear Mr. Kim, Thank you for contacting Lenovo, the makers of ThinkPad and ThinkCentre PC products. We have forwarded your feedback to the appropriate contacts within Lenovo for further review. Our apologies for any inconvenience caused to you in this regard. Thank you for visiting our site and contacting Lenovo. Bindiya D Muttin Electronic Response Center CALLOWN Log Number: 4061159 ------------------------------------------------------------------------- Return-Path: Received: by bldvmb.vnet.ibm.com (xagent2 5.8.6) via xagsmtp2 with spool id 6327 for callown2@bldvmb.vnet.ibm.com; Thu, 07 Jun 2007 17:26:09 -0600 (MDT) Received: from d03relay01.boulder.ibm.com [9.17.195.226] by BLDVMB.POK.IBM.COM (IBM VM SMTP Level 440) via TCP with ESMTP ; Thu, 07 Jun 2007 17:26:08 MDT Received: from d03av04.boulder.ibm.com (d03av04.boulder.ibm.com [9.17.195.170]) by d03relay01.boulder.ibm.com (8.13.8/8.13.8/NCO v8.3) with ESMTP id l57NOd3J150062 for ; Thu, 7 Jun 2007 17:24:51 -0600 Received: from d03av04.boulder.ibm.com (loopback [127.0.0.1]) by d03av04.boulder.ibm.com (8.12.11.20060308/8.13.3) with ESMTP id l57NOdix001677 for ; Thu, 7 Jun 2007 17:24:39 -0600 Received: from d03atspamtest01.boulder.ibm.com (d03atspamtest01 [9.17.195.253]) by d03av04.boulder.ibm.com (8.12.11.20060308/8.12.11) with ESMTP id l57NOdIL001661 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=OK) for ; Thu, 7 Jun 2007 17:24:39 -0600 Received: from e32.co.us.ibm.com ([9.17.249.42]) by d03atspamtest01.boulder.ibm.com (8.12.11.20060308/8.12.11) with ESMTP id l57NOOMJ011034 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=OK) for ; Thu, 7 Jun 2007 17:24:26 -0600 Received: from wa-out-1112.google.com (wa-out-1112.google.com [209.85.146.178]) by e32.co.us.ibm.com (8.12.11.20060308/8.13.8) with ESMTP id l57NK3xU009896 for ; Thu, 7 Jun 2007 19:20:03 -0400 Received: by wa-out-1112.google.com with SMTP id l24so825711waf for ; Thu, 07 Jun 2007 16:24:23 -0700 (PDT) Received: by 10.114.110.1 with SMTP id i1mr1958888wac.1181258662105; Thu, 07 Jun 2007 16:24:22 -0700 (PDT) Received: from ?192.168.0.2? ( [121.172.14.69]) by mx.google.com with ESMTP id n22sm1989591pof.2007.06.07.16.24.19 (version=TLSv1/SSLv3 cipher=RC4-MD5); Thu, 07 Jun 2007 16:24:20 -0700 (PDT) Message-ID: <466893A5.5040303@kkanari.org> Disposition-Notification-To: =?EUC-KR?B?IrHotb+8tyhUb25nLVNlb2IgS2ltKSI=?= Date: Fri, 08 Jun 2007 08:24:21 +0900 From: =?EUC-KR?B?IrHotb+8tyhUb25nLVNlb2IgS2ltKSI=?= Reply-To: tongseob@kkanari.org Organization: kkanari.org User-Agent: Thunderbird 1.5.0.12 (Windows/20070509) MIME-Version: 1.0 To: asklenovo@vnet.ibm.com Subject: Re: LENOVO`S REPLY... References: <200706071219.l57CJI2k021320@d01av01.pok.ibm.com> In-Reply-To: <200706071219.l57CJI2k021320@d01av01.pok.ibm.com> Content-Type: text/plain; charset=EUC-KR Content-Transfer-Encoding: 8bit X-Xagent-From: tongseob@kkanari.org X-Xagent-To: callown2@bldvmb.vnet.ibm.com X-Xagent-Gateway: bldvmb.vnet.ibm.com (XAGENTU at BLDVMB) Currently from Korea that warranty is remaining, Money in necessity. i don't understand It is a disappointment. I want the method which sends my notebook to United States asklenovo@vnet.ibm.com ½Ø Å÷: > > Dear Mr. Kim, > > > > Thank you for contacting Lenovo, the makers of ThinkPad > > and ThinkCentre PC products. > > > > We are in receipt of your e-mail regarding technical assistance > > with your ThinkPad. > > > > Please note that you have reached a general, non-technical > > forum of inquiries for United States. > > > > For technical support, please call +82-2-1588-7777. > > > > For further assistance, please contact Lenovo in Korea at > > (02)571-6886. > > > > Thank you for visiting our site and contacting Lenovo. > > > > Sharath Narayanan > > Electronic Response Center > > > > CALLOWN Log Number: 4060650 > > > > ------------------------------------------------------------------------- > > > > Return-Path: > > Received: by bldgate.vnet.ibm.com (xagent2 5.8.6) via xagsmtp2 with spool id > > 0697 for callown2@bldvmb.vnet.ibm.com; Thu, 07 Jun 2007 01:19:28 -0600 (MDT) > > Received: from d03relay05.boulder.ibm.com [9.17.195.107] by > > BLDGATE.BOULDER.IBM.COM (IBM VM SMTP Level 520) via TCP with ESMTP ; Thu, 07 > > Jun 2007 01:19:05 MDT > > Received: from d03av03.boulder.ibm.com (d03av03.boulder.ibm.com > > [9.17.195.169]) by d03relay05.boulder.ibm.com (8.13.8/8.13.8/NCO v8.3) with > > ESMTP id l577J5kw153172 for ; Thu, 7 Jun 2007 > > 01:19:05 -0600 > > Received: from d03av03.boulder.ibm.com (loopback [127.0.0.1]) by > > d03av03.boulder.ibm.com (8.12.11.20060308/8.13.3) with ESMTP id > > l577J5Ai031861 for ; Thu, 7 Jun 2007 01:19:05 -0600 > > Received: from d03as04.boulder.ibm.com (d03as04.boulder.ibm.com > > [9.17.195.245]) by d03av03.boulder.ibm.com (8.12.11.20060308/8.12.11) with > > ESMTP id l577J4jj031852 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA > > bits=256 verify=OK) for ; Thu, 7 Jun 2007 01:19:05 > > -0600 > > Received: from e31.co.us.ibm.com ([9.17.249.41]) by d03as04.boulder.ibm.com > > (8.12.11.20060308/8.12.11) with ESMTP id l577J3w4010464 (version=TLSv1/SSLv3 > > cipher=DHE-RSA-AES256-SHA bits=256 verify=OK) for ; > > Thu, 7 Jun 2007 01:19:04 -0600 > > Received: from mailout.p2.events.ihost.com (mailout.p2.events.ihost.com > > [129.42.6.55]) by e31.co.us.ibm.com (8.13.8/8.13.8) with ESMTP id > > l577IxhU013432 for ; Thu, 7 Jun 2007 03:19:00 -0400 > > Received: from dt1204d.event.ibm.com (localhost [127.0.0.1]) by > > mailout.p2.events.ihost.com (Postfix) with ESMTP id 282574F25908 for > > ; Thu, 7 Jun 2007 07:18:55 +0000 (GMT) > > Received: from dt0104ae1.event.ibm.com (dt0104ae1 [192.168.196.152]) by > > dt1204d.event.ibm.com (Postfix) with ESMTP id 9B91E3031 for > > ; Thu, 7 Jun 2007 07:18:50 +0000 (GMT) > > Received: (from webinst@localhost) by dt0104ae1.event.ibm.com > > (AIX5.2/8.11.6p2/8.13.4) id l577Iop31688; Thu, 7 Jun 2007 07:18:50 GMT > > Message-Id: <200706070718.l577Iop31688@dt0104ae1.event.ibm.com> > > Content-type: text/plain; encoding=utf-8 > > Date: Thu, 07 Jun 2007 07:18:50 +0000 > > To: asklenovo@vnet.ibm.com > > From: tongseob@kkanari.org > > Subject: ThinkPad or ThinkCentre PC Products - **CMPLNT** Complaint ThinkPad > > IWS Service range > > X-Xagent-From: tongseob@kkanari.org > > X-Xagent-To: callown2@bldvmb.vnet.ibm.com > > X-Xagent-Gateway: bldgate.vnet.ibm.com (XAGENTU at BLDGATE) > > > > > > ------------------------------------------------------------- > > Location_Routing: contactibm > > ERMSMailFormat: contactibm > > Date: Thu, 07 Jun 2007 07:18:50 +0000 > > > > -- Request information -------------------------------------- > > > > User-agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; ko; rv:1.8.1.4) G > > ecko/20070515 Firefox/2.0.0.4 > > Remote-host: 129.42.58.110 > > Country-code: kr > > Referred-from: http://www.lenovo.com/lenovo/us/en/ > > > > -- Customer information ------------------------------------- > > > > salutation: Mr > > first name: Tong-Seob > > last name: Kim > > e-mail address: tongseob@kkanari.org > > country or region: kr > > which best describes you: Home_user > > message category: ThinkPad or ThinkCentre PC Products > > is a complaint: Yes > > subject: ThinkPad IWS Service range > > message: I am living in a Korean and currently Korea. I purchased thinkpad > > before 2 years. And it wants a service from Korea. But it wants PASSPORT, VISA > > and receipt from Lenovo Korea. Is not I having. Mainboard shift expense > > plentifully is born too from Korea the place, to send notebook with the United > > States, service there probably is a method which is the possibility of > > receiving, it wants knowing. The condition USB port defectiveness and LCD dead > > pixel. > > > > Is there other way to get an after service sending my notebook to USA? > > > > > > > > warranty is under > > > > Type: Model: Serial number: > > 2668 4DU L3A9233 > > > > Status: Expiration date: Location: > > In warranty 2008-06-16 UNITED STATES > > > > thank you, bye :-) > > > > > > -- Privacy information -------------------------------------- > > Use this data: no > > > >